HVAC MEMBERSHIP
The Rock Solid Comfort Club.
One plan. Two visits a year. Zero surprises.
One plan. Two visits a year. Zero surprises.
Your furnace and air conditioner work harder than anything else in your home — and they almost always break down on the coldest night or the hottest afternoon of the year. The Rock Solid Comfort Club keeps them tuned, cleaned, and inspected twice a year, moves you to the front of the line when you need us, and takes 10% off everything else we do.
What you get
Two precision tune-ups every year.
One for your air conditioner in the spring, one for your furnace in the fall — each with a full 15-point inspection.
Two system cleanings.
Coils, burners, blower, drains. A clean system uses less energy and lasts longer.
Priority scheduling.
Members go to the top of the schedule. When the heat wave hits and the phones are ringing off the hook, you’re not waiting behind everyone else.
10% off all other services.
Members save on every invoice, all year long.
10% off our Plumbing and Electrical memberships.
Already trust us with your HVAC? Bundle the rest of your home and save on those plans too.
A relationship, not a service call.
We keep records on your equipment — model numbers, part history, what we found last visit — so every technician who walks through your door already knows your system.
What’s actually in a tune-up
A lot of companies say “tune-up” and mean a filter swap and a handshake. Here’s exactly what our technicians do on every visit.
Spring: air conditioning tune-up & 15-point inspection
- Clean the outdoor condenser coil
- Inspect the evaporator coil for dirt, ice, and airflow restriction
- Check refrigerant pressures and verify proper charge
- Measure temperature split across the supply and return
- Clear and flush the condensate drain line and pan
- Test the condensate pump and float switch
- Inspect and clean the blower wheel and housing
- Test capacitors under load and record readings
- Inspect the contactor for pitting, wear, and proper pull-in
- Measure compressor and fan motor amp draw against rated specs
- Inspect and tighten all electrical connections
- Test thermostat operation, calibration, and programming
- Inspect refrigerant line insulation
- Verify the disconnect, breaker, and safety controls
- Inspect airflow and install a fresh standard 1" filter
Fall: furnace tune-up & 15-point inspection
- Clean and inspect the burners and burner assembly
- Inspect the heat exchanger for cracks, corrosion, and separation
- Test the ignition system and igniter
- Clean and test the flame sensor
- Check gas pressure and adjust to manufacturer specification
- Inspect the gas line and connections for leaks
- Inspect and clean the blower assembly
- Measure blower motor amp draw
- Test all safety controls, limit switches, and pressure switches
- Inspect the flue, venting, and draft for proper operation
- Test for carbon monoxide at the appliance
- Measure temperature rise and compare to nameplate range
- Inspect and tighten all electrical connections
- Clear the condensate drain and trap on high-efficiency systems
- Test thermostat operation and install a fresh standard 1" filter
You get a report after every visit — what we checked, what we found, and what (if anything) needs attention. No pressure, no fear tactics. Just the facts about your system.
Add to your plan
Whole-home humidifier
Pad inspection and replacement, water panel service, bypass damper check, and controller testing.
+$25/year
Electronic air cleaner
Cell cleaning, ionizing wire inspection, power supply testing, and pre-filter service.
+$25/year
Add both for $50/year and cover your entire indoor comfort system.
Membership terms & disclaimers
Priority scheduling applies to standard business hours only and excludes nights, weekends, and holidays. After-hours, weekend, and emergency service calls are billed at our published rates and are not covered by priority scheduling.
Membership is a 12-month agreement. Annual memberships are paid in full at enrollment; monthly memberships are billed automatically each month and require 30 days’ written notice to cancel. Memberships cover one residential address and the equipment listed at enrollment; they are non-transferable except upon sale of the home, with prior approval from Rock Service Pros.
The membership covers scheduled maintenance visits only. Repairs, replacement parts, refrigerant, and equipment replacement are not included and are billed separately at member-discounted rates. Filters included are standard 1" media; specialty and high-efficiency filters are available at additional cost. Unused visits do not roll over and are not refundable. The 10% member discount cannot be combined with other offers, coupons, or promotions. Discounts on Plumbing and Electrical memberships require an active HVAC membership in good standing.
Rock Service Pros reserves the right to decline enrollment for equipment that is inoperable, unsafe, or beyond serviceable condition at the time of the first visit.
WHEN YOU NEED US, ROCK’S READY.